Payment Policy
At velmorre, we aim to provide a clear and secure payment experience for all customers purchasing our fashion bags.
Accepted Payment Methods
Available payment methods will be displayed at checkout.
Depending on your location and order, available payment methods may include major credit and debit cards and other payment methods supported by our payment providers.
Please review the payment options shown at checkout before completing your purchase.
Currency
Unless otherwise stated, all prices are displayed in U.S. dollars (USD).
Your bank or payment provider may charge additional currency conversion or transaction fees. These fees are determined by your financial institution and are not controlled by velmorre.
Payment Authorization
Payment must be successfully authorized before an order can be processed.
If a payment is declined, cannot be verified, or requires additional authorization, your order may be delayed or may not be processed until the issue is resolved.
Billing Information
Customers are responsible for providing accurate billing and payment information.
Incorrect or incomplete billing information may result in a declined or delayed transaction.
Please ensure that the information provided at checkout matches the requirements of your payment provider.
Payment Security
Payment transactions may be processed by third-party payment providers that use their own security systems and procedures.
We do not intentionally store complete payment card information on our own systems.
Although reasonable measures are taken to support secure transactions, no payment method or online transmission system can be guaranteed to be completely secure.
Fraud Prevention
We may use reasonable security and fraud-prevention measures to protect our customers and business.
We may decline, hold, or cancel an order if we reasonably believe that a transaction involves unauthorized payment activity or fraud, subject to applicable law.
If additional information is required to verify a transaction, we may contact you using the contact information provided with your order.
Refunds
Approved refunds will generally be issued to the original payment method.
The time required for a refund to appear in your account may vary depending on your bank or payment provider.
For more information about return eligibility and refund procedures, please review our Return & Refund Policy.
Contact Information
Company Name: Tongling Zhijun Environmental Protection Technology Co., Ltd.
Business Address:
Machong Village, Xincheng Subdistrict, Tongguan District, Tongling City, Anhui Province, China
Phone: +86 139 4827 6053
Email: service@velmorre.com